2016- An Annual Round-up
Posted on 28-Dec-2016 Comments 3
As we approach towards the end of the year 2016 I take this opportunity to thank each and every one of you for making this year a notable one. We have received tremendous response to our services and brokerage plans and are truly overwhelmed by your support. We have tried to work in line with our Principles of Transparency, Trust and Technology and take this opportunity to present to you some of the notable highlights of the year.
Here are some highlighting points for the year:
1.Launch of Tradeplus Mobile in Feb’16: We are the first broker in India to provide one stop shop for accessing services & queries including Back office on Mobile, Funds Payin, Payout, IPO/Mutual fund investments, Alert Management System and Customer Support through the launch of our Mobile APP.,Tradeplus Mobile.
2.SMP was made accessible on Mobile devices in Apr’16: Subscribing/Unsubscribing to our Base Packs and Value Packs was made convenient by making the Subscription Management Portal (SMP) Mobile friendly. You can now add/withdraw funds in your SMP ledger apart from managing your subscriptions through your mobile phone.
3.Re-Launch of Online KYC in Aug’16: We re-launched our Online KYC with the primary objective of making KYC submission convenient and less time consuming. Our Online KYC Module ensured that you can submit your KYC in just 2 minutes through simple Sign On either through a Desktop or mobile device.
4.SMP Billing done on calendar month basis since Aug’16: Earlier we are following 30 day billing cycle in SMP. Further to the feedback and many requests from our clients we changed the process so that billing is done on Calendar month basis.
5.Launch of Smart Trade Desk in Sep’16: While most of our clients transact online, we received requests from some clients for specialized services. Further to this we launched the Smart Trade Desk to ensure enhanced investment experience through a dedicated team of experts. The preferential services of the RMs are customized to suit the investment requirements of the clients. Just click here to know more about this service.
6.Launch of Digital KYC (D-KYC): Digital KYC was launched in Dec’16 which ensured that the KYC was not just submitted in 2 minutes but completed in 15 minutes. We tied up with E-Mudhra to enable our clients digitally sign the KYC through Aadhaar based OTP validation. We are currently live on Commodity segment, will be extended to other segments once we receive the necessary exchange approvals.
7.Won the NSDL Star Performance award for the 3rd time in 2016: We are glad to be awarded the NSDL Star Performance Award for growth among big Depository Participants (DPs). It may be noted that we were earlier awarded in the years 2013 and 2015.
I cannot close this note without a mention to the severe Cyclonic Storm that hit Chennai this month and crippled our network for over 2 weeks. During this challenging period we ensured that the Trading was not affected for our clients. Further the Tradeplus team worked tirelessly to ensure that pay-in & payout requests were processed with least inconvenience to clients. I also thank our clients for their patience and kind cooperation during this testing time.
New Year Delight: Work is in progress for the launch of new Trading System which will have many unique features. The Beta version of Exe Platform will be released in Jan’17.
I further take this opportunity to wish you and your family a very Happy & Prosperous 2017.
With best wishes,
S K Hozefa